Terms & Conditions

Please read these terms and conditions carefully before using our services or purchasing our products.

Last Updated: January 2025
Effective Date: January 1, 2025

1. Introduction

Welcome to Popular Legacy (Proprietorship of Sejal Ramkrishna Adesara, Rajkot). These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or purchasing our products, you agree to be bound by these Terms.

2. About Us

Popular Legacy is a jewellery business registered under GST, operating from Rajkot, Gujarat, India. We specialize in gold jewellery (HSN 7108), silver jewellery (HSN 7106), and jewellery articles (HSN 7113).

3. Products and Services

We offer the following products and services:

  • Gold jewellery in semi-finished and finished forms
  • Silver jewellery in unwrought, semi-manufactured, and plated forms
  • Designer jewellery articles in precious metals
  • Retail and wholesale services
  • Custom jewellery design services

4. Pricing and Payment

  • All prices are subject to change without prior notice
  • Prices include applicable taxes unless otherwise specified
  • Payment terms will be discussed at the time of purchase
  • We accept cash, card payments, and other agreed payment methods
  • For wholesale orders, special pricing and payment terms may apply

5. Quality and Certification

  • All our jewellery is genuine and comes with proper certification
  • Gold jewellery is hallmarked as per BIS standards
  • We provide certificates of authenticity for all purchases
  • Quality is guaranteed as per industry standards

6. Returns and Exchanges

  • Returns are accepted within 7 days of purchase with original receipt
  • Items must be in original condition with all tags and certificates
  • Custom-made jewellery cannot be returned unless there is a manufacturing defect
  • Exchange policy applies to items of equal or higher value
  • Refunds will be processed within 5-7 business days

7. Warranty

  • We provide warranty against manufacturing defects
  • Warranty does not cover normal wear and tear
  • Warranty period varies by product type and will be specified at purchase
  • Any modifications made to the jewellery will void the warranty

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

9. Limitation of Liability

Popular Legacy shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the value of the product purchased.

10. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or other force majeure events.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Rajkot, Gujarat.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Popular Legacy
Ground Floor, Shop No. GF-3, Business Centrum,
Amin Marg, Opp. Kings Heights,
Rajkot, Gujarat – 360005

Phone: +91-9638000925
Email: popularlegacy1963@gmail.com

Acceptance of Terms

By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.